This information is provided to help you with the insurance and billing questions you might have related to your visit to the Total Joint Center at Saint Francis Memorial Hospital.

Insurance Plans Accepted:
Saint Francis Memorial Hospital accepts the majority of insurance plans available. Plans accepted vary for each physician, however special arrangements may be made if your plan is not accepted by the physician of your choice.

Pre-Certification:
Certain services may require pre-approval from your health insurance company before they can be performed. Learn more about Pre-Certification requirements.

Who to Contact with Your Insurance and Billing Questions:
The hospital has a staff of Patient Financial Advisors available to answer your questions about insurance and billing. In addition, the Total Joint Center is available to assist you.

Patient Financial Advisor - (415) 353-6140

Total Joint Center - (415) 353-6380

Correspondence Address:
Patient Financial Advisor Office
Saint Francis Memorial Hospital
900 Hyde Street
San Francisco, CA 94109
(Please include your account/guarantor number with correspondence.)

Payment Information:
To obtain payment information concerning doctor visits, surgery, uninsured and self-pay patients and Medicare patients, please visit our Payment Information page.

First Time and Surgical Patient Registration:
Patient registration is required for first time and surgical patients. For details about patient registration, please refer to the Patient Registration page.