Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern, and in order to enhance the quality of care, specific visiting hours and regulations have been established for each unit. Please follow these guidelines. If you need additional information, please check with the nurse on the unit.
Visiting hours are:
11 a.m. to 8:30 p.m. daily. To arrange visits outside these hours, please call the nursing unit in advance.
ICU/CCU visits are for immediate family only, 5 to 15 minutes per hour, between the hours of 11 a.m. and 8:30 p.m. Please check in with the nurse. No children under age 10 will be allowed in the critical care unit.
Visitors arriving after 8:30 p.m. will sign in at the Public Safety Office adjacent to the Emergency Department and will be issued a badge and will not proceed to the patient care unit until the security officer has called the unit and received approval from the nursing supervisor or designee.
The main entrance of the hospital is locked between the hours of 8:30 p.m. and 5:45 a.m., weekends and holidays. Please enter the hospital through the Emergency Department during this time.
Any personal information about your diagnosis and treatment should come from your nurse or physician and this information is only available to members of your immediate family whom you designate to receive it.
For patient information and status, please call 415-353-6000.